Senior Product Manager

The role

As a Senior Product Manager, you’ll make it your business to understand what our customers actually care about. You’ll quickly progress to leading customer research and interviews, and understand what’s happening in the market. Overall, you’ll know more about our customers than anyone else in the business.

You’ll ensure good feedback loops are in place and create a roadmap that supports your squad’s goals. We’ll trust you to assess the strategic and technical impact of projects — bringing in data, customer feedback and whatever else you need to back up your decisions.

The role will report into our Product Owners, and also work horizontally across our technology, commercial, risk management and operations teams. There will be many opportunities to step up and run an existing product squad or lead a newly created squad launch.

You’ll work closely with the rest of the Tech team to get buy-in for your squad’s roadmap and communicate the outcomes back to your area. This is a fast-paced environment with lots of moving pieces, so you’ll need to be flexible and quickly adapt your style based on the stakeholder group.

Requirements

What we’re looking for:

• Payment systems background is a must.
• Fluent English.
• Empathy: be able to listen, ask questions and easily put yourself into the shoes of our customers and internal teams. Understand how customers are solving their problems at the moment and how we can drastically improve the experience.
• Strategic thinking & Project Management skills: be able to come up with a good plan to get things done. Make sure we roll out impactful features fast.
• Data-driven: back up projects with data and follow through to make sure they’ve resulted in big customer impact.
• Passion for our mission: keen interest in helping businesses access the finance they need to manage cash flow as we emerge from the Covid-19 pandemic.
• Able to produce quality product requirements while working closely with the product designers and other product managers/leads across the board.
• Work very closely with the engineering team to ensure timely delivery of the product features.
• Build and manage product backlog that is aligned to core business objectives.
• Coordinate and work closely with other Product Owners and business functions like Risk, Finance, Ops, Sales.

Benefits

• Support relocation to London.
• Annual 45 days work from abroad allowance.
• Competitive salary and best-in-class share options scheme.
• 26 days annual leave, which includes your birthday off.
• Enhanced parental leave and pension contribution of 4.
• Private health coverage and half-price Virgin Active gym membership.
• Amazon Kindle, unlimited e-books expense policy and annual training budget.
• Salary 6000-8000 £.

We raised £280 million in debt and equity this year to power our growth. You can read more about it in Techcrunch here.

Our company values are:

• MakeItHappen: We're focused on getting the important stuff done first. We find solutions (they're out there!) and get it done.
• AlwaysBeLearning: The only constant is change: we embrace it and learn. We ask for and listen to feedback, and always provide it, too.
• 1Team1Dream: When we succeed collectively, we all succeed individually. Everyone has a voice, and we listen to each other's opinions.